Privacy Policy

1. General

Foneks Kozmetik Saglık ve Egitim Hizm. San. Tic. LTD ŞTİ, hereinafter referred to as Foneks, respects the privacy of every person who visits our website. Below, we inform you about the categories of personal data Foneks collects and how it is processed. You will also learn how you can exercise your rights as a data subject.

Any changes to this privacy policy will be posted on this website. This allows you to always be informed about what data we collect and how we use it.

This privacy policy does not apply to websites that can be accessed via hyperlinks on the Fonex website.

 2. Collection, use and processing of personal data

Name of the relevant store: Foneks Cosmetics Health and Education Services Industry Trade Co. LTD.

Address of the responsible body: Karl-Schiller-Straße 7, 86551 Aichach Germany

Foneks uses personal data primarily to provide this website to users and to ensure its proper functioning and security. Any further processing of personal data occurs only based on other legal obligations or permissions, or based on the user's consent to Fonex.

When users visit the website, Foneks automatically collects and stores certain data such as:

the IP address or device ID assigned to the respective end device, which we need to transmit requested content (e.g. content, texts, images, product information and files made available for download, etc.), user activities in connection with the website, the type of end device, the browser type and the date and duration of use.

Foneks stores this data for a maximum of 7 days to detect and track misuse.

Foneks also uses this data to improve its own offerings and service features, as well as for general administrative tasks.

Furthermore, Foneks will immediately delete or anonymize the usage data, including IP addresses, as soon as they are no longer required for the purposes stated above.

The processing and use of the data is based on legal provisions that justify these operations because (1) the processing is necessary for the provision of the website; or (2) Foneks has an overriding legitimate interest in ensuring, improving and adapting the functionality and error-free operation of the website to the needs of users.

Recipients of the collected data may be members of the relevant internal departments, other affiliated companies of Fonex, external service providers (e.g. for hosting and content management, marketing agencies, other third parties, insofar as this is necessary for the services they provide), authorities in the exercise of their respective duties and powers, e.g. in the event of an official order, or if this is necessary to establish, exercise or defend rights of Foneks, as well as current or future acquirers of Foneks companies in the event of a business transaction, such as a sale, merger or acquisition.

 3. Further processing of personal data

a) Customer inquiries

You may have entered your contact details in our contact form. We will use your data to respond to your inquiry.

The processing and use of your data is based on legal provisions that justify these operations, as the processing is necessary to process your request.

If you have not consented to longer storage of your data, e.g. as part of our customer relationship management, we will not store your data for longer than necessary to fulfill the above-mentioned purpose or for as long as necessary to fulfill statutory retention periods.

b) Competitions

You may have provided your contact details and address as part of your participation in a competition we offer from time to time on our website. We use your data for the purpose of administering the competition.

We will not transmit your data to third parties except for the distribution of prizes or the administration of the competition.

The processing and use of your data is based on legal regulations that justify processing on the grounds that the processing is necessary to conduct the competition.

If you have not consented to a longer storage period, e.g. as part of our customer relationship management, we will only store the data for as long as we need it to fulfill the above-mentioned purpose or for as long as it is necessary to fulfill statutory retention periods.

c) Product test

You may have provided your contact details and address while participating in product tests. We use your data for the purpose of conducting the product test.

We do not transmit your data to third parties except for the purpose of conducting the product test.

The processing and use of your data is based on legal requirements that permit processing that is necessary to carry out the product test.

If you have not consented to a longer storage period, e.g. as part of our customer relationship management, we will only store the data for as long as we need it to fulfill the aforementioned purpose or for as long as it is necessary to fulfill statutory retention periods.

d) Chatbot

It is possible to use the chatbot without entering personal data. However, you may have entered personal data into the free text field while using the chatbot. We use your data exclusively to answer your inquiry. If we store the inquiry internally for improvement purposes, we will delete your personal data beforehand.

We will not pass on your data to third parties except to answer your inquiry.

The use and processing of your data is based on legal provisions that justify processing on the grounds that processing is necessary to answer your request.

 4. Consent / Revocation of consent

a) Customer relationship management/ online communities

You may have given your consent for Foneks

Your contact details that you have provided to Foneks,
Content and circumstances of your electronic communication with Foneks through contact forms or by email,
Data about your use of Foneks websites,

Data about your participation in Foneks online training courses,
Activities on Foneks’ social media pages (blogs, Facebook fan pages, etc.)
Your user profile and the related information you provide when registering for Foneks services (e.g. Gummy Professional Community etc.)
Your use of Foneks newsletters and email advertising,
Your reviews published on external websites and platforms that you have made available to Foneks accounts,

Your use of Foneks online shops including your purchase history,
Your payment details,
Your involvement in Foneks online advertising
Your involvement in our physical representations and the services we provide there (e.g. our Heritage Wall or the Magic Mirror in the Gummy Professional building)

processed within the framework of Foneks customer relationship management/online community for the following purposes:

 Advertising (by mail, telephone, email, SMS, instant messages, in the browser, in the app),
Technical advice, particularly on the use of products or technologies,
market research,
Offering online services such as eLearning

Communication regarding events
Conducting surveys
Personalization of online services such as websites, online shops
Suggestion of personalized sales offers (online and offline).

To fulfill these selected purposes, Foneks combines the above-mentioned data with other data about you that Foneks has lawfully collected, e.g. from competitions or other website activities, and evaluates this data to determine relevant advertising measures.

As part of this analysis, Foneks uses an automated process to help prioritize leads for sales. Contacts are categorized based on their online and offline activities. Depending on the category and location, contacts are assigned to sales representatives and receive different information about our products and services, as well as promotional materials.

You may have given your consent for Foneks to transfer your personal data to GFK for the following purposes:

Comparison and updating of contact addresses.

We will only store the data for as long as the consent is valid or as long as this is required in the event of a legal retention obligation.

You can revoke your consent at any time with effect for the future, e.g. by clicking on the respective hyperlink in your confirmation email or by contacting our data protection officer, Mr. Frank Liebich, Foneks Kozmetik Saglık ve Egitim Hizm. San. Tic. LTD ŞTİ, Karl-Schiller-Straße 7, 86551 Aichach, Germany (email: info@foneks.de).@foneks.com). The withdrawal of consent does not affect the legality of processing based on your consent until its withdrawal.

b) Product reviews

You may have given your consent that Foneks Your email address and a nickname chosen by you will be processed for the following purpose:

Collecting, processing and evaluating product reviews, and that Foneks For this purpose, your personal data may be transferred to Bazaarvoice, Inc., 10901 Stonelake Blvd., Austin, TX 78759, USA, based in the USA, for the purposes stated above. Under European law, the USA does not guarantee an adequate level of data protection. After the transfer, your personal data will no longer be subject to the same level of protection, and you may not be able to exercise your rights with regard to the data.

To achieve this purpose, Foneks may analyze the data to identify relevant to determine advertising measures.

You can revoke your consent at any time with effect for the future, e.g. by clicking on the respective hyperlink in your confirmation email or by contacting our data protection officer, Mr. Frank Liebich, Foneks Kozmetik Saglık ve Egitim Hizm. San. Tic. LTD ŞTİ, Karl-Schiller-Straße 7, 86551 Aichach, Germany (email: info@foneks.com). The withdrawal of consent does not affect the legality of processing based on your consent until its withdrawal.

You may have given your consent for Foneks to transfer your personal data to GFK for the following purposes:

 Comparison and updating of contact addresses.

 We will only store the data for as long as the consent is valid or as long as this is required in the event of a legal retention obligation.

You can revoke your consent at any time with effect for the future, for example by clicking on the respective hyperlink in your confirmation email or by contacting our data protection officer, Mr. Frank Liebich. Foneks Kozmetik Saglık ve Egitim Hizm. San. Tic. LTD ŞTİ, Karl-Schiller-Straße 7,86551 Aichach Germany (E-Mail:info@foneks.com). The withdrawal of consent does not affect the legality of processing based on your consent until its withdrawal.

c) Advertising by electronic messages

You may also have given your consent for Foneks to contact you by electronic message (email, SMS, MMS, instant message) and/or by telephone regarding offers, products or services relating to Foneks Beauty Care.

We use your data in accordance with section 4a) of this privacy policy to provide you with appropriate advertising measures.

If you have subscribed to our Gummy Professional newsletter and email advertising, we personalize the content of the newsletter by evaluating the following personal data in order to provide you with information that is relevant to you:

- From Foneks websites:

Usage data (frequency, time, interests, interaction with contact forms, promotions and competitions, visits to certain subdomains);

Your user profile and the related information you provide when registering for Foneks services (such as Gummyprofessional Community, Frag Team Clan, etc.);
Tracking data from cookies, pixels, fingerprints, web SDKs and similar technologies;

- Von Gummy Professional Online Shops:

Purchases (e.g. historical transaction data, eShop transactions);
Interests you have stated (e.g. hairstyles, celebrities, seminars, products);
Tracking data from cookies, pixels, fingerprints and similar technologies;
Payment information (e.g., credit card number, expiration date, transaction history/payment declines, credit card type);

- From interactions with you (e.g. via customer service):

Your interaction with our physical representations and the services we provide there (e.g., our "Heritage Wall" or the "Magic Mirror" in the House of Gummy Professional)

- From external review platforms: Reviews you have submitted and made available for Gummy Professional and other Foneks accounts

- Your involvement in online advertising for Gummy Professional and other Foneks products (e.g. ad impressions and clicks)

5. Cookies, pixels, fingerprints and similar technologies

This website uses so-called cookies and similar technologies.

Cookies are small files required for website navigation that your browser temporarily stores on your hard drive. Cookies often contain a randomly generated anonymous identifier that is stored on your device. Some of these identifiers are deleted at the end of the website session, while others remain on your device for a longer period. Technically necessary cookies are set automatically. Other cookies (or similar technologies) are only used if you have given your prior consent.

There are different types of cookies. First-party cookies are those placed by the website you visit and can only be read by that website. Third-party cookies are those placed by other organizations that we employ to provide various services. For example, we use third-party analytics providers who set cookies on our behalf to tell us what you like and don't like about our website. Additionally, the website you visit may contain embedded content from, for example, YouTube, which may set its own cookies.

A pixel is typically no more than a 1-pixel x 1-pixel transparent image placed on the website to collect data such as IP address, browser type, date and time of access, or previously set cookies to personalize content or make browsing more efficient and easier. They are often used in combination with cookies, as cookies can be generated and controlled by pixels.

If you have consented, the website collects data about your device's operating system, browser, language, installed fonts, IP address, plug-ins, and other information. This allows the device used to be recognized for user-relevant marketing purposes.

Further information about the cookies and other technologies used by our website and the associated purposes can be found on our website under "Cookies" and "Cookie Settings." There you can also revoke your consent at any time with effect for the future by deactivating the respective cookie setting.

 Your chosen settings will be applied to the specified domain per browser and device. Therefore, if you access our website from home and the office, or using different browsers, you must configure your desired cookie settings separately for each device and browser.

 a) Google Ads

If you have consented, this website uses “Google Ads” from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), which makes it possible to measure the effectiveness of advertising measures and to contact you again. When you visit our website, “Google Ads” will store a cookie on your device. With the help of the cookie, Google processes the information generated by your device about the use of our website and interactions with our website and advertising measures as well as your IP address, browser information, your previously visited websites and the date and time of access for the purposes of analyzing and visualizing the reach measurement of our advertisements and displaying personalized advertisements. For this purpose, it can also be determined whether different devices belong to you or your household. With the help of “remarketing”, users of our website can be recognized on other websites within the Google advertising network (e.g. in Google Search or on YouTube) and advertisements tailored to their interests can be displayed to them.

The information generated by the cookie about your website usage (including your IP address) will be transmitted to and stored by Google on servers in the USA. Under European law, the USA does not guarantee an adequate level of data protection. Government authorities may access this data due to national laws on mass surveillance. Once shared, your personal data will no longer be protected to the same extent, and you may not be able to exercise your rights with respect to the data.

By allowing cookies on the Foneks website, you agree to the use of the above-mentioned data and the processing by Google as described above.

Further information on data protection for Google services can be found here:

http://www.google.de/intl/de/policies/privacy

Revocation of data collection:
You can revoke your consent at any time with effect for the future by deactivating cookies on our website under "Cookies" in "Cookie Settings". If you generally agree to the use of cookies, but do not wish to receive personalized advertising, you can find the opt-out option under this link (https://support.google.com/ads/answer/2662922?hl=en) Information on how you can customize your advertising settings on Google. You can also install an opt-out plug-in (https://support.google.com/ads/answer/7395996).

 b) Google Analytics

If you have given your consent (see our explanations on "cookies" above), this website uses Google Analytics, a web analysis service provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) and Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) ("Google"). For this purpose, a cookie is installed on your device. This cookie collects data such as browser and device information, your IP address, websites visited, and the date and time of the server request in order to evaluate your user behavior on our website, to compile reports on website activity for website operators, and to provide the website operator with other services related to website activity and internet usage. The cookie also collects information about user interactions with ads (clicking on a text ad or viewing a video ad).

Foneks uses the collected data to optimize campaigns, for retargeting, and for ad personalization. For this purpose, the cookies stored on your device by Google allow retargeting on the one hand (e.g., within the scope of "Google Ads") on Google's websites, on the other hand (e.g., within the scope of "Google Campaign Manager 360") on our websites and – depending on your interests – during your visits to other partners' websites. For this purpose, your browser is identified during ad delivery and assigned to a target group. This information enables the targeted delivery of advertisements that are more relevant and interesting to you.

Google (as controller within the meaning of Art. 4 GDPR) may use your data for its own purposes, such as profiling and linking your data with other data collected about you (e.g. via your Google account).

We have activated IP anonymization, which means that Google shortens/anonymizes the last octet of the IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to Google and shortened on servers in the USA.

By allowing cookies on the Foneks website, you agree to the use of the above-mentioned data and the processing by Google as described above.

Further information on data protection for Google services can be found here:

http://www.google.de/intl/de/policies/privacy

Revocation of data collection:

You can revoke your consent at any time with effect for the future by deactivating cookies on our website under "Cookies“ in “Cookie Settings”. If you generally agree to the use of cookies, but want to prevent the use of Google Analytics cookies, you can follow this link (https://tools.google.com/dlpage/gaoptout?hl=en) and download and install a browser plug-in to deactivate the collection and use of data (cookies and IP address) by Google Analytics.

 c) Google Campaign Manager 360 (formerly DoubleClick)

If you have given your consent, we use Google Campaign Manager 360, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043), to show you relevant advertising. For this purpose, Google installs a cookie on your device. Your IP address is also used to generate these cookies. In addition to your IP address, browser and device information, websites visited and the time of access, this cookie also collects information about which advertisements are displayed in your browser and which advertisements you click on. This enables Google and its partner websites to display interest-based ads based on your previous visit to Foneks pages or other websites. The Campaign Manager cookies use a pseudonymous identification number assigned to your browser, which is used to check whether ads are displayed and accessed. For this purpose, your browser is identified during ad delivery and assigned to a target audience. The cookies stored on your device by Google allow retargeting on the one hand (e.g., within the scope of "Google Ads") on Google's websites, on the other hand (e.g., within the scope of "Google Campaign Manager 360") on our websites and – depending on your interests – when you visit the websites of other partners.

This information is also used to evaluate your user behavior on our website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage to the website operator.

Google may use your information for its own purposes, such as profiling and linking your information with other information collected about you (e.g. through your Google Account).

By allowing cookies on the Foneks website, you agree to the use of the above-mentioned data and the processing by Google as described above.

Further information on data protection for Google services can be found here:

http://www.google.de/intl/de/policies/privacy

Revocation of data collection:
You can revoke your consent at any time with effect for the future by deactivating cookies on our website under "Cookies“ in “Cookie Settings”. If you generally agree to the use of cookies, but want to prevent the use of Google Campaign cookies, you can follow this link (www.google.com/settings/ads/onweb) to deactivate the collection and use of data (cookies and IP address) by Google.

 d) Facebook Pixel

If you have consented, we use the Facebook Pixel, a service provided by Facebook, Inc. – within the EU by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) ("Facebook"). This tool enables us to analyze and personalize our ads based on your use of our website in order to present ads specifically tailored to you. For this purpose, the pixel stores your IP address, browser information, the visits and actions you perform on our websites, your "Facebook ID," and the date and time of the server request. For more information about the data you share with us via business tools such as the pixel, please see Section 1 a. of the Facebook Business Tools Terms (https://www.facebook.com/legal/technology_terms).

The collected data is used to optimize campaigns and create custom audiences—a compilation of Facebook user groups based on the collected data—and for targeted advertising campaigns on Facebook (Facebook Ads). For these purposes, it may also be determined whether various devices belong to you or your household.

Facebook may use your data for its own purposes, e.g., to create profiles and to link your data with other data collected about you (e.g., via your Facebook account). If you are registered with a Facebook service, Facebook can associate the collected information with your account. Even if you are not registered with Facebook or logged in, your IP address and other identifying features may be collected and processed.

Facebook also processes some of the data in the United States. Under European law, the USA does not guarantee an adequate level of data protection. Government authorities may access this data due to national laws on mass surveillance. Once transferred, your personal data no longer enjoys the same level of protection, and you may not be able to exercise your rights regarding the data.

By allowing cookies on the Foneks website, you agree to the use of the above-mentioned data and the processing described above by Facebook.

Further information on data protection for Facebook services can be found here:

https://www.facebook.com/privacy/explanation and https://www.facebook.com/policies/cookies/.

Revocation of data collection:
You can revoke your consent at any time with effect for the future by deactivating cookies on our website under "Cookies“ in “Cookie Settings”. You can also adjust your ad preferences by changing your browser settings or via your Facebook settings if you do not want to receive interest-based advertising on Facebook (https://www.facebook.com/help/568137493302217).

e) Social Media

Our websites incorporate content management services such as cookies, plug-ins, and other technologies from social media platforms. These services are provided by the respective companies ("operators") only with your consent. The purpose of these services is to enable you to view our content and share it with your friends and networks. These operators are:

 Facebook is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, and within the EU by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). An overview of the Facebook plug-in/button can be found at: https://developers.facebook.com/docs/plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). An overview of Twitter buttons can be found at: https://developer.twitter.com/en/docs/twitter-for-websites
YouTube is operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and within the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). An overview of the YouTube plug-in can be found at: https://developers.google.com/youtube/documentation
Instagram is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Instagram"). An overview of the Instagram plug-in can be found at: https://developers.facebook.com/docs/instagram
LinkedIn is operated by LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, California 94085, USA, and within the EU by LinkedIn Ireland Unlimited Company, Gardner House, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn"). An overview of the LinkedIn plug-in can be found at: https://developer.linkedin.com/plugins#

To increase the protection of your data when visiting our websites, these services are implemented as a "2-click solution." This type of integration ensures that when you access a page within our website that contains such tools, you are not automatically connected to the operator's servers. Only if you activate the social media services and thus allow data transmission does the browser establish a direct connection to the operators' servers. The content of the various tools is then transmitted directly to your browser by the respective operator and then displayed on your screen.

The social media tool informs the operator of the websites you have previously visited, your IP address, browser information, and the date and time of the server request. When you use one of the social media functions (e.g., clicking the "Share" button, leaving a comment), this information is also transmitted directly from the browser to the operator for storage. These operators can use your data for their own purposes, such as analytics, marketing, profiling, and linking your data with other data collected about you (e.g., via your user account with the respective operator), even if you are not logged into your social media account.

The operators also process some of the data in the United States. Under European law, the USA does not guarantee an adequate level of data protection. Government authorities may access this data due to national laws on mass surveillance. Once transferred, your personal data no longer enjoys the same level of protection, and you may not be able to exercise your rights with regard to the data.

By allowing cookies on the Foneks website, you agree to the use of the above-mentioned data and the processing described above by the operators.

Further information on the collection and use of data by the operator and on your rights and options for protecting your privacy can be found in the operators' privacy policies:

Facebook privacy policy: http://www.facebook.com/policy.php
Twitter privacy policy: https://twitter.com/en/privacy
Google Privacy Policy: https://policies.google.com/privacy
Instagram Privacy Policy: https://help.instagram.com/155833707900388/

LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy

Revocation of data collection:
You can revoke your consent at any time with effect for the future by deactivating cookies on our website under "Cookies" in "Cookie Settings." You can also adjust your ad preferences by changing your browser settings or through your settings on the social media platforms if you do not wish to receive interest-based advertising there.

6. Commerce Connector

On our website, we use the Buy Now button, which is provided and controlled by Commerce Connector. Further information on the features and data processing can be found at the following link: https://www.commerce-connector.com/web/policy-cco/ can be called.

7. Your rights as a data subject/ Data Protection Officer

You can exercise your right to information at any time. In addition, you have the following additional rights if the respective requirements are met:

Right to Rectification
Right to Erasure
Right to restriction of processing
Right to lodge a complaint with the relevant data protection supervisory authority

Right to data portability (from 25 May 2018)

Right of objection
If your personal data is processed based on Foneks' legitimate interest, you have the right to object to the processing of your personal data at any time for reasons related to your particular situation. Foneks will cease processing unless Foneks can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims.

If you have given your consent to the processing of your personal data, you can revoke this consent at any time with effect for the future.

To exercise your rights or if you have any other questions regarding your personal data, please send an email or a letter to our data protection officer, Mr. Frank Liebich, Foneks Kozmetik Saglık ve Egitim Hizm. San. Tic. LTD ŞTİ, Karl-Schiller-Straße 7, 86551 Aichach Germany (E-Mail: info@foneks.com).